A
Accessorial Services:
A term used to describe those services not directly related
to the transportation of household goods. Typical accessorial
services are disassembly of unique furniture items, i.e. pools
table, swing set, satellite dish, appliance refrigerator,
washer, dryer servicing, shuttle service, or special crating.
B
Bill of Lading:
A document issued by a transportation service provider, when
the shipper relinquishes the household goods. The terms and
conditions of the move are detailed on the document, as well
as essential information about the shipper, the origin and
destination addresses and the charges.
C
Container (steamship/ocean):
Standard size is 20’, 40’ and limited availability
of 40’ "high cube" and 45’ containers.
Containers and chassis equipment are provided and owned by
steamship companies.
Cubic Foot - CBF:
The basic unit of measurement describing the overall size
of a shipment; the cubic capacity of a crate, liftvan, container
or air freight tri-wall container. The mathematical cubic
foot symbol is f3.
Customs Clearance:
Review of the documentation and physical inspection of the
contents of the household goods shipment by a customs official.
Customer Service Representative:
The individual at Crystal International who assists the shipper
with all the details of their relocation. For any questions
that arise; inquires, or shipment status, just call 1-800-307-8900.
D
Demurrage:
The fee assessed for holding household goods in an ocean container,
truck / trailer or other carrier owned equipment beyond the
allowed time. Fees are charged for each day.
Density:
A mathematical ratio between size (volume) and weight of a
shipment.
Door-To-Door Relocation:
All of the moving services from your origin home to the new
home at your final destination.
Duty:
A tax levied by a government on the value of the household
goods imported or exported.
E
ETA:
Estimated Time (date) of Arrival.
Extra Pick-up / Extra Delivery:
Household goods that are tendered by the shipper for pick-up
at more than one origin and or delivery location.
F
F.M.C:
Federal Maritime Commission, the US Government Agency that
regulates ocean steamship companies, port terminal companies
and household goods freight forwarders.
G
Gross Weight:
The total weight of the ocean container, liftvan or airfreight
container along with the packing materials and the household
goods. The container is weighed at qualified scales. The gross
weight minus the tare (empty container or liftvans) weight
equals the net weight of the shipment.
I
Inventory:
A document that lists each item and its condition at loading
and at delivery. The origin service agent prepares your inventory,
at the time Crystal International takes responsibility for
the shippers household goods.
L
Liftvans (wood):
Specially constructed wood boxes used in international relocations.
Liftvan size can be from 180 f3 to 210 f3.
Liftvan Dimensions:
External: Length = 7' 1/4" (85" - 88"), Width
= 3' 3/4' (45" - 46"), Height = 7' 1/4" ( 87")
Capacity: Cubic Feet 193 to 205
N
Net Weight:
The difference between the gross weight and the tare (empty)
weight of a container, liftvan or air freight container. This
is the actual weight of a shipper’s household goods.
P
Packing Certificate:
A document signed by the shipper confirming services rendered.
Services may include packing, unpacking, extra labor, appliance
servicing, etc.
Permanent Storage:
Household goods storage in a warehouse for an extended period
(years) of time.
S
Service Agent:
A service agent may provide any of the following : A firm
that provides pre-move survey, packing, inventory, loading,
residence to port transportation, ocean or air transportation,
customs clearance, from port to residence delivery transportation,
storage, unloading, unpacking of your household goods, packing
material removal and post-move survey.
Shipper:
The individual or family whose household goods are being transported
and is the owner.
Storage-in-Transit (SIT):
The temporary holding of a shipment in a warehouse facility,
with the maximum period being 90 days. Charges are assessed
monthly for storage costs, as well as warehouse handling fees,
pick-up or delivery charges. S.I.T. can occur at origin or
destination.
T
Transit Time:
The estimated days or weeks to transport your household goods
from origin to destination.
Tri-wall Containers:
Special cardboard boxes or cartons designed to be used for
air freight shipments of household goods or personal effects.
V
Valuation Schedule:
A list that establishes, for insurance purposes, the value
of the household goods that will be shipped. Ocean, air and
storage shipments each require individual valuation schedules.
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